Tenant FAQ
Common questions from prospective and current tenants.
Renter Questions, Answered
Applying, paying rent, requesting maintenance, or moving out — here is everything you need to know as a DFW Property Management resident.
- How to apply and what it costs
- Paying rent and submitting maintenance
- Move-in and move-out expectations
Below are frequently asked questions about renting with DFW Property Management, covering applications, move-in requirements, rent payment, maintenance requests, lease renewals, and move-out procedures for tenants across the Dallas-Fort Worth metroplex.
How do I apply for a rental home?
All persons over 18 must complete an online application through our website. The fee is $65 per adult (non-refundable). Processing takes 1-7 business days.
What is the application fee?
$65.00 per person over 18, non-refundable.
What are the income requirements?
Combined household gross income must be at least 3x the monthly rent (3.25x for homes renting $2,500–$3,499 and 3.5x for $3,500 and up), verifiable through pay stubs, tax returns, or employer verification. A larger deposit does not lower the income needed.
What is the minimum credit score?
Credit thresholds and the deposit tiers that go with them are set per property and published in our rental criteria — see the Rental Criteria page for the exact, current requirements.
Are pets allowed?
Most properties allow pets. Max 2 pets, must be 12+ months old, spayed/neutered, and vaccinated. $400 fee per pet plus $30/month rent. Some breed restrictions apply.
How do I pay rent?
Through the online tenant portal, at our office, by mail, or automatic bank withdrawal. Rent is due the 1st, late after the 4th.
How do I submit a maintenance request?
Through the online tenant portal 24/7. For emergencies, call our 24-Hour Emergency Hotline. Office phone available during business hours.
What are the move-in costs?
$150 admin fee + security deposit (varies by credit) + first month's rent + pet fees (if applicable). All via cashier's check.
How long does the application take?
1-7 business days depending on how quickly verification documents are provided.
Can I have a co-signer?
Yes. Co-signers (guarantors) are accepted when an applicant does not meet the income requirement. The co-signer must apply and be screened like any applicant, show verified income of at least 4 times the monthly rent, have a credit score of 700 or higher, and have no landlord debt, eviction or open bankruptcy. A co-signer covers income only; it does not replace rental history or fix a credit, eviction or criminal result of the applicant. The co-signer is jointly responsible for the lease.
When is my lease renewal?
We send a renewal notice 45 days prior to expiration. If not renewed, the lease converts to month-to-month. 45 days written notice required to vacate.
Who pays for repairs?
Landlord pays for normal wear and tear repairs. Tenant is responsible for damage caused by tenant, guests, or occupants.